policies & other info

I am located in the large red brick office building directly opposite the McDonald's. Despite GPS information, there is NO ACCESS FROM THE FRONT PARKING LOT and no external signage for Mt Lebo Massage.  You MUST enter via the back parking lot.  The entrance lobby to the building is under the largest green overhang next to the blue U.S. Post Office drop boxes and the bench.  When you enter, you are already on the 4th floor and Mt Lebo Massage is in Suite 418.   

Please arrive either at your scheduled time or NO MORE THAN 5 MINUTES EARLY.  Please call or text me from your car so I can let you know that I'm done disinfecting and ready for your arrival.  You will receive your full session time, but you will be at my office for about an extra 15 minutes.  This allows time to go over your health history, your goals and preferences, undressing/dressing, self-care ideas, rebooking, etc. 

Please fill out the online intake form I email you completely. It takes about 5 to 7 minutes.  I especially want to know what your body does all day (occupation and activities), what areas are bothering you, any surgeries or injuries you've had, and any current conditions that may be affecting your health and comfort.  This allows me to begin planning an effective session for you and gives me time to research conditions/issues if I need more information.  That way, our face-to-face time can be very targeted and used to clarify goals, do orthopedic assessment tests, etc., rather than used for collecting basic information.  

One day prior to your massage, please expect an email questionnaire about your recent health and COVID exposure.  I will text you a reminder to look for it.  Please return it to me by email by 8am the day of your appointment.